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Position:
Usability Consultant
Duration: 5/2003 - Current
Location: Pittsburgh, PA
Responsibilities:
:: Coordinate and perform usability test
to come up with feature list on NativeAccent pronunciation
software for kids
:: Recruit participants and evaluate existing
software using heuristic evaluation, cognitive walkthrough,
and think aloud
:: Work closely with the director of product
development to create a bug report system for efficient
bug reporting |
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Position:
Chief Usability Consultant
Duration: 2000 - Current
Location: Atlanta, GA / Pittsburgh, PA
Responsibilities:
:: Coordinate usability research and team
development in relation to design of user interface
screens for high profile web sites for the Korean
community in US
:: Collaborate with cross-functional UI teams
of 12 interaction and interface designers and usability
engineers, the third party design houses, and business
partners to devise usability research plans for
diverse groups
:: Define
users' cognitive framework and expectations by applying
formative research methodologies such as participatory
design and cluster analysis
:: Assist in authoring content for main web
site and developing initial framework
Recognition: High recognition by the Consulate Office
of Korea in GA |
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Position:
Web Director
Duration: 1999 - 2001
Location: Seoul, Korea
Remarks: Acquired by another company in 2002
Responsibilities:
:: Directed conceptual, strategic, and tactical
creation of robust, integrated GUI web sites and
web application solutions using HTML, DHTML, VRML,
and JavaScript
:: Performed usability testing and synthesize
data into concrete GUI design proposals, presented
design ideas using flowcharts, prototypes, and mock-ups
:: Led and coordinated a cross-functional
design teams-maintained a goal-oriented environment
while facilitating boundary questions and creative
thinking
:: Headed projects that utilize data mining
and built community-oriented communication systems.
Award:
:: High recognition for the most reengineered
corporate web site (November issue of Corporate
World Magazine, 2000)
:: Quarter finalist in the GUI Homepage Contest
(Korea Institute of Industrial Design Promotion-KIDP,
1999)
:: Outstanding Award (Chosun Ilbo Internet
Award, 1999) |
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Position:
Information System Consultant
Duration: 1998 - 1999
Location: Seoul, Korea
Responsibilities:
:: Provided essential technical and strategic
advice in developing a promotional web site
:: Drove technically complex, large-scale
projects from conceptual stages to delivery in less
than 5 months
:: Played a key role in increasing sales
from E-commerce site over $650,000
:: Partnered in user interface design-contributed
to content, layout, navigation themes, and interaction
flow |
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Position:
Graphic Designer / Multimedia Developer
Duration: 1996 - 1997
Location: Atlanta, GA
Responsibilities:
:: Designed visual materials and interpreted
and emailed promotional graphics for diverse business
customers
:: Conferred with customers and assisted
in transforming intangible concepts to finished
products such as CD presentation and Kiosk
:: Major Clients-Carty and Co., Harland,
and LOWE |
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Position:
Technical Communication Analyst / Web Developer
Duration: Internship, 1996
Location: Warner Robins, GA
Responsibilities:
:: Designed and modified existing web sites
for easy usability
:: Developed and designed graphics and icons
for new and existing web sites |
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*Other
consulting work at LG Electronics Marketing Intelligence
Department as Usability Engineer from 1999-2000
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